Privacy policy

Last Updated: June 2, 2026

1. Introduction

Welcome to Zivbio. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or communicate with us. By using our website or services, you agree to the practices described in this Privacy Policy.

2. Information We Collect

When you interact with our website or make a purchase, we may collect the following:

Personal Information

  • Full Name
  • Email Address
  • Shipping Address
  • Billing Address
  • Phone Number

Order Information

  • Products Purchased
  • Order History
  • Payment Information (processed securely via Shopify Payments)

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Cookies and Tracking Data

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support and respond to inquiries
  • Send order confirmations and shipping updates
  • Improve website performance and user experience
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

4. Marketing Communications

If you provide your email address or opt in for marketing:

  • We may send promotional emails, newsletters, product updates, or special offers.
  • You may unsubscribe at any time via the unsubscribe link in any email.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality
  • Analyze website traffic and performance
  • Personalize your shopping experience
  • Measure advertising effectiveness

6. Advertising Partners

We may use third-party advertising services, including:

  • Meta (Facebook & Instagram)
  • Google Ads
  • TikTok Ads

These services may collect information about your interactions with our website to provide personalized advertising.

7. Shopify Services

Our store is hosted on Shopify. Shopify provides the e-commerce platform that enables us to sell products and services. Shopify may collect and process your information to provide and improve services. For more information, visit: Shopify Privacy Policy

8. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.

9. Children’s Privacy

Our website is intended for individuals 18 years or older. We do not knowingly collect information from children under 18.

10. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccuracies
  • Request deletion of your information
  • Opt out of marketing communications

To exercise these rights, contact us at service@zivbiolife.com.

11. Health Disclaimer

The information on this website is for informational purposes only. Statements regarding dietary supplements have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult a healthcare professional before using dietary supplements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting to this page.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information:

Email: service@zivbiolife.com